by BUNN
Bunn-O-Matic Corp. (“BUNN”) warrants equipment manufactured
by it as follows:
1) Airpots, thermal carafes, decanters, GPR servers, iced
tea/coffee dispensers, MCR/MCP/MCA single cup brewers,
thermal servers and ThermoFresh® servers (mechanical and
digital) 1 year parts and 1 year labor.
2) All other equipment - 3 years parts and 3 years labor
plus added warranties as specified below: a) Electronic
circuit and/or control boards - parts and labor for 3 years.
b) Compressors on refrigeration equipment - 5 years parts
and 1 year labor. c) Grinding burrs on coffee grinding
equipment to grind coffee to meet original factory screen
sieve analysis - parts and labor for 4 years or 40,000
pounds of coffee, whichever comes first.
These warranty periods run from the date of installation
BUNN warrants that the equipment manufactured by it will be
commercially free of defects in material and workmanship
existing at the time of manufacture and appearing within the
applicable warranty period. This warranty does not apply to
any equipment, component or part that was not manufactured
by BUNN or that, in BUNN’s judgment, has been affected by
misuse, neglect, alteration, improper installation or
operation, improper maintenance or repair, non periodic
cleaning and descaling, equipment failures related to poor
water quality, damage or casualty. In addition, the warranty
does not apply to replacement of items subject to normal use
including but not limited to user replaceable parts such as
seals and gaskets. This warranty is conditioned on the Buyer
1) giving BUNN prompt notice of any claim to be made under
this warranty by telephone at (217) 529-6601 or by writing
to Post Office Box 3227, Springfield, Illinois 62708-3227;
2) if requested by BUNN, shipping the defective equipment
prepaid to an authorized BUNN service location; and 3)
receiving prior authorization from BUNN that the defective
equipment is under warranty.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY
OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
EITHER MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
The agents, dealers or employees of BUNN are not authorized
to make modifications to this warranty or to make additional
warranties that are binding on BUNN. Accordingly, statements
by such individuals, whether oral or written, do not
constitute warranties and should not be relied upon.
If BUNN determines in its sole discretion that the equipment
does not conform to the warranty, BUNN, at its exclusive
option while the equipment is under warranty, shall either
1) provide at no charge replacement parts and/or labor
(during the applicable parts and labor warranty periods
specified above) to repair the defective components,
provided that this repair is done by a BUNN Authorized
Service Representative; or 2) shall replace the equipment or
refund the purchase price for the equipment.
THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY
OBLIGATION ARISING OUT OF THE SALE OF THIS EQUIPMENT,
WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE
LIMITED, AT BUNN’S SOLE OPTION AS SPECIFIED HEREIN, TO
REPAIR, REPLACEMENT OR REFUND.
In no event shall BUNN be liable for any other damage or
loss, including, but not limited to, lost profits, lost
sales, loss of use of equipment, claims of Buyer’s
customers, cost of capital, cost of down time, cost of
substitute equipment, facilities or services, or any other
special, incidental or consequential damages.
If your warranty has expired, or is about to, you can purchase an extension to continue to protect your BUNN equipment. Use this link to start the warranty extension process: Extension Request
Click this link Warranty Lookup and enter your serial number to find out if your unit is still under warranty.
A service call can be opened by calling 1‑800‑241‑COKE (2653).
Required information: Location Name, Address, Serial # of unit, Machine Type, Location of Machine, Hours of Operation, Contact Name, Contact Phone Number, E-mail address, PO (if applicable), Problem Description.
Escalation of service can be requested by calling 1‑800‑241‑COKE (2653).
Required information: Customer name, Contact name, Contact number, E-mail address and Serial # of unit.
Learn more about BUNNserve® Pro.
Apply for a BUNNserve® Pro Account: BUNNserve® Pro Account Application